Emergency Repairs

If you request urgent repairs the landlord or agent will endeavour to respond immediately.

Emergency repairs are:

  • A burst water service
  • A blocked or broken toilet system
  • A serious roof leak
  • A gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of any essential service or appliance provided by your landlord or agent for hot water, water, cooking, heating, or laundering
  • Failure or breakdown of the gas, electricity, or water supply
  • Any fault or damage in the premises that makes the premises unsafe or insecure
  • An appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • A serious fault in a lift or staircase


Notice: Tenants will be liable for the extra cost & labour for maintenance that is not deemed as an emergency (outside of the required repairs & maintenance functions).

Elevate are not be responsible for repairs and maintenance for common areas of an apartment building. Elevate will communicate with the relevant Strata Manager regarding a problem if the repair item is determined to be common property. 

Contact us on 0423 333 768 during business hours or email pm@elevatepg.com.au (providing photos provides a huge help). 

Our preferred Trades: 

Plumbing - 

1. SPS Plumbing (02) 9002 7332 / contact@spsplumbers.com.au

2. Pipesmart Plumbing; 0424 157 546 / mark@pipesmart.com.au

3. On the Go Plumbing; 1300 35 35 37 / info@onthegoplumbing.com.au 

Electricians - 

1. David Jones Electricians; 1300 35 35 32 / info@djelectricians.com.au

2. Lyons Technics (02) 9457 7525 / service@lyontechnics.com.au

Roofing - 

1. Phil Collins Roofing; 0433 658 541 / collinsroofingservices@hotmail.com 

SES - 

1. 132 500 (NSW)